NHTSA Complaint #10418159 — 2011 FORD FLEX

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number 10418159
Vehicle 2011 FORD FLEX
Component POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident
Date Filed
Mileage 1,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT WHENEVER ACCELERATING TO PASS ANOTHER VEHICLE, FUMES WOULD EMIT INTO THE CABIN OF THE VEHICLE WITH THE VENTS CLOSED AND THE WINDOWS OPEN. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN ACCELERATING AT A HIGH RATE OF SPEED. THE CONTACT WOULD EXPERIENCE NAUSEA AND BURNING OF THE EYES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES BEFORE DETERMINING THAT THE TRANSMISSION FILLER CAP NEEDED TO BE REPLACED AND THAT THE O-RING WAS TOO BIG FOR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 9,000.

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