NHTSA Complaint #10414976 — 1999 CHRYSLER SEBRING SUSPENSION

Complaint Details

ODI Number	10414976
Vehicle	1999 CHRYSLER SEBRING
Component	SUSPENSION
Date of Incident	June 28, 2011
Date Filed	July 25, 2011
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 1999 CHRYSLER SEBRING. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE STARTED TO SHAKE WHICH CAUSED THE FRONT OF THE VEHICLE TO FALL ON THE FRONT DRIVERS SIDE TIRE. THE TIRE WAS AT AN ANGLE AND PREVENTED THE VEHICLE FROM MOVING. THE TOW TRUCK WAS NOTIFIED. THE TOW TRUCK DRIVER INFORMED HER THAT ALL OF THE BALL JOINTS SEPARATED AND THE STABILIZER FELL ON THE WHEEL AND WAS SHAVING THE WHEEL MATERIALS. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE BALL JOINT WAS SEPARATED AND IT DAMAGED THE AXLE AND THE WHEEL. THE DEALER WILL ALSO REPLACE THE BALL JOINTS ON THE RIGHT AND LEFT SIDE OF THE WHEEL. THE MANUFACTURER STATED THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 10E059000; SUSPENSION: FRONT: CONTROL ARM: LOWER ARM BUT HER VIN WAS NOT INCLUDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 117,000.

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