NHTSA Complaint #10401769 — 2010 RAM 1500
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10401769 |
| Vehicle | 2010 RAM 1500 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 13,866 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I NOTICED THAT THE FRONT BUMPER ON MY 2010 DODGE RAM 1500 IS DEVELOPING RUST ON THE FRONT BUMPER. I WENT TO MY LOCAL DODGE DEALER AND WAS INFORMED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. I CONTACTED CHRYSLER AND WAS INFORMED TO TAKE THE VEHICLE TO ANOTHER DEALER WHICH TOOK PHOTOGRAPHS OF THE DAMAGE. THE DEALER SUBMITTED THESE PHOTOS TO CHRYSLER. CHRYSLER DENIED MY CLAIM UNDER WARRANTY FOR THE RUST ON THE FRONT BUMPER. CHRYSLER STATED THAT IT HAD BEEN ROCK CHIPS THAT CAUSED THE DAMAGE. WHAT SEEMS ODD ABOUT THE CHIPS IS THAT I HAVE NORMAL FINISH AND RUST SPOTS. THERE ARE NO CHIPS WITH JUST PRIMER LEFT WHICH YOU MIGHT HAVE WHEN HAVING ROCK CHIPS. I HAVE NEVER OWNED A VEHICLE THAT STARTED TO HAVE PROBLEMS WITH RUST WITHIN A YEAR. THIS MAKES ME QUESTION THE LONG TERM VIABILITY OF THIS VEHICLE AND TO QUESTION THE PURCHASE OF THIS AUTOMOBILE.
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