NHTSA Complaint #10400092 — 2008 SUZUKI SX4 SEATS

Complaint Details

ODI Number	10400092
Vehicle	2008 SUZUKI SX4
Component	SEATS
Date of Incident	March 28, 2011
Date Filed	May 5, 2011
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

PASSENGER SIDE AIR BAG SENSOR INDICATES THE MODULE NEEDS REPLACED. COST TO REPAIR IN THE $1000'S. CONTACTED SUZUKI'S CUSTOMER SERVICE TO UTILIZE CUSTOMER ASSISTANT PROGRAM, THEY OFFERED NO HELP IN PAYING FOR HUGE EXPENSE. IT IS MY UNDERSTANDING THAT THERE ARE OTHERS SUZUKI CUSTOMERS EXPERIENCING THE SAME PROBLEM WITH THE SAME RESULT. MY COMPLAINT IS: T SUZUKI IS RATED HIGH IN SAFETY RATINGS AND I WONDER WHY THE COMPONENT IS NOT COVERED BY WARRANTY, AND HOW IN GOOD FAITH CAN THEY CLAIM #1 SAFETY RATINGS, WHEN IN FACT IF I WERE IN AN ACCIDENT THE PASSENGER SIDE AIR BAGS MAY OR MAY NOT DEPLOY? IS THIS LEGAL? I WANT THIS PROBLEM DOCUMENTED SO THAT MYSELF AND OTHERS MY BENEFIT FROM THE INFORMATION.

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#10409125 — June 27, 2011 — TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG AND SEAT BELT LIGHTS ILLUM...

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