NHTSA Complaint #10398823 — 2002 MERCURY SABLE

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10398823
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	May 1, 2011
Date Filed	May 3, 2011
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE CONTACT SMELLED BURNING RUBBER AND STATED THAT THE TIRE WAS RUBBING AGAINST THE VEHICLE. THE CONTACT INSPECTED THE EXTERIOR OF THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE COIL SPRING WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE ENTIRE FRONT END ASSEMBLY WAS REPLACED. THE CONTACT STATED THAT THE REAR SPRINGS AND SHOCKS WERE ALSO REPLACED APPROXIMATELY TWO YEARS PRIOR TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

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