NHTSA Complaint #10397989 — 2006 FORD FIVE HUNDRED

TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING IN REVERSE AT AN UNKNOWN SPEED. AS THE CONTACT APPLIED THE BRAKES, THE VEHICLE WOULD NOT RESPOND AND HIT A SHOPPING CART, WHICH IN TURN THE CART HIT ANOTHER VEHICLE. A POLICE REPORT WAS FILED BUT NO INJURIES WERE REPORTED. THE FAILURE WAS NOT DIAGNOSED. APPROXIMATELY FOUR MONTHS LATER WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT APPLIED THE BRAKES AND EXPERIENCED AN INCREASE IN STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THAT THE REAR BRAKE PADS WOULD NEED TO BE REPLACED AS THE PADS AND ROTORS HAD WORN OUT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 16,000. UPDATED 05/24/11*LJ UPDATED 08/10/11