NHTSA Complaint #10396032 — 2011 KIA SOUL

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10396032
Vehicle	2011 KIA SOUL
Component	STRUCTURE:BODY
Date of Incident	March 29, 2011
Date Filed	April 15, 2011
Mileage	4,489 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WE PURCHASED A MOLTEN 2011 KIA SOUL. 3 MONTHS AFTER OWNING THE CAR WE NOTICED MULTIPLE PAINT CHIPS ALL OVER THE CAR AND WINDSHIELD CHIPS. I HAVE LESS THAN 4500 MILES AND I DO NOT DRIVE ON GRAVEL OR FOLLOW SALT TRUCKS. I AM CURRENTLY TRYING TO GET THE KIA DEALERSHIP TO REPAIR IT. ALSO, A SPEAKER RUMBLES, IT DID NOT START ONE TIME (ONLY HAD IT FOR A FEW DAYS), AND SOMETIMES YOU CAN SMELL ANTIFREEZE. THE DEALERSHIP IS STILL DECIDING IF THEY WILL HELP ME IN REGARDS TO THE PAINT AND WINDSHIELD. THEY HAVE ORDERED A REPLACEMENT SPEAKER. THEY SAID THAT THE STARTING SYSTEM IS FINE AND THE ANTIFREEZE SMELL IS "THE ENGINE BREAKING IN". I HAVE READ MULTIPLE COMPLAINTS ABOUT PAIN AND WINDSHIELD CHIPS. PLEASE HELP US! *TR

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