NHTSA Complaint #10395934 — 2011 VOLKSWAGEN JETTA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10395934
Vehicle	2011 VOLKSWAGEN JETTA
Component	STRUCTURE
Date of Incident	February 1, 2011
Date Filed	April 14, 2011
Mileage	2,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN SUDDENLY, THERE WAS A LOUD WIND SOUND INSIDE THE VEHICLE AS IF THE EXTERIOR WIND WAS BLOWING IN THROUGH THE FRONT DRIVER AND PASSENGER DOORS. THE WINDOWS IN THE VEHICLE WERE CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE AIR WAS ENTERING THROUGH THE SIDE VIEW MIRRORS. THE DEALER WAS UNABLE TO MAKE ANY REPAIRS BECAUSE THE FAILURE WAS CONSIDERED A DESIGN FLAW. THE APPROXIMATE FAILURE MILEAGE WAS 2,900. THE VIN WAS UNAVAILABLE. UPDATED 5/9/11 *CN UPDATED 06/20/11

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