NHTSA Complaint #10395377 — 2007 PONTIAC VIBE

AFTER 27 SEPTEMBER 2010 "PONTIAC" FINALLY "OFFICIALLY" ADVISED OF "IMPORTANT SAFETY NOTICE" REGARDING MY 2007 VIBE, EQUIPPED WITH 1.8L MFI ENGINE AND 2 WHEEL DRIVE TRANSMISSION. ON 3 DECEMBER 2010, GM ISSUED A "PARTS AVAILABILITY UPDATE" TO DEALERS THAT REPLACEMENT PARTS WOULD NOT BE AVAILABLE UNTIL MID-JANUARY AND ADVISING DEALERS THEY WOULD BE ADVISED JUST BEFORE "RECALL NOTIFICATION LETTERS" ARE ISSUED. ON 11 JANUARY 2011, THE NHTSA ODI WEBSITE INDICATED THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT 14 JAUNARY. CONTACTED MY DEALER 11 JANUARY 2011 WHO ADVISED THAT MY VIN IS "NOT CURRENTLY LISTED A PART OF A RECALL." FOUND THIS ODD SINCE MY VEHICLE HAS ONE OF THE RECALLED ENGINE CONTROL MODULES (ECMS), SPECIFICALLY PART NUMBER 89661-02K30, WHICH IS ONE OF TWO PART NUMBERS FOUND ON ESSENTIALLY ALL 2007 PONTIAC VIBES AND TOYOTA MATRIXS WITH ABOVE ENGINE AND TRANSMISSION. CONTACTED GM CUSTOMER NO SERVICE AT 1-800-762-2737 AND RECEIVED AN INCREDIBLY SELF-SERVING LINE OF "DOUBLE-SPEAK" CLEARLY DESIGNED TO NOT ADDRESS MY COMPLAINT. ESSENTIALLY, THE WAY THIS "GAME" WORKS IS THAT NO VEHICLE ALREADY KNOWN TO HAVE A DEFECTIVE ECM IS "OFFICIAL" IDENTIFIED IN GM'S DATABASE AS "RECALLED" UNTIL THEY ACTUALLY SEND OUT THE SECOND "RECALL" NOTICES - NOTICES THAT HAVE BEEN DELAYED OVER 4 MONTHS. GM WON'T EVEN ADMIT TO THEIR OWN DEALERS, MUCH LESS THEIR CUSTOMERS, THAT A GM VEHICLE WITH A DEFECTIVE ECM IS IN FACT DEFECTIVE UNTIL THEY HAVE PARTS IN HAD TO AFFECT THE REPAIRS. MEANWHILE THEY ARE DELIBERATELY LEADING THEIR "CUSTOMERS" TO BELIEVE THEY HAVE A "SAFE" VEHICLE, KNOWING FULL WELL THIS IS NOT THE CASE. IT IS NOW 9 APRIL AND THE NOTICES FOR 2007 AND 2008 VIBES HAVE STILL NOT BEEN ISSUED, A DELAY THAT IS NOW SEVEN (7) MONTHS AND COUNTING. AGAIN REQUEST A CRIMINAL INVESTIGATION INTO UNCONSCIOUSNESS PRACTICE AND APPROPRIATE ACTION TAKE TO COMPEL GM TO CEASE AND DESIST THIS DESPICABLE, IF NOT CRIMINAL BEHAVIOR! *TR