NHTSA Complaint #10394923 — 2009 AUDI A4

STEERING WHEEL VIBRATION AT HIGHWAY SPEED. AUDI DEALER ATTRIBUTED TO CUPPED TIRES. BOUGHT NEW SET OF TIRES ($864) AND SAME PROBLEM. LEARNED THROUGH INTERNET SEARCH THAT AUDI'S HAVE PROBLEM WITH LOWER CONTROL ARMS. RETURNED TO DEALER WITH TSB 2018121/3. DEALER ROAD FORCE BALANCED WHEELS AT MY EXPENSE ($70), DEALER SAID AUDI WOULDN'T PAY FOR CONTROL ARM REPLACEMENT. I CALLED AUDI TO COMPLAIN (OBTAINED CASE NO.) BECAUSE THEY VOLUNTARILY REPLACED CONTROL ARMS IN TWO LONG TERM TEST VEHICLES IN EDMONDS INSIDE LINE FLEET AFTER EDMONDS PUBLISHED ARTICLES NOTING THE STEERING PROBLEM (HTTP://BLOGS.INSIDELINE.COM/ROADTESTS/2009/07/2009-AUDI-A4-AND-S5-STEERING-VIBRATION-WRAP-UP.HTML). AUDI WOULDN'T AGREE TO REPLACE CONTROL ARMS. VIBRATION WENT AWAY FOR A TIME BUT THEN CAME BACK. CONDITION IS FATIGUING WHEN DRIVING ANY LENGTH AT HIGHWAY SPEED.