NHTSA Complaint #10393632 — 2003 LEXUS LX470

TL*THE CONTACT OWNS A 2003 LEXUS LX470. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER FOR RECALL 10V346000 (STEERING: GEAR: SHAFT PITMAN). AFTER THE REPAIRS, THE CONTACT BEGAN TO EXPERIENCE ISSUES WITH THE STEERING. THE STEERING FAILED AT TIMES AND THE VGRS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHO STATED THAT ONLY RECALL REPAIRS HAD BEEN PERFORMED. THE CONTACT CALLED THE MANUFACTURER WHO SENT TWO REPRESENTATIVES TO INSPECT THE VEHICLES. THE REPRESENTATIVES STATED THAT THE VEHICLE WAS PERFORMING NORMALLY AFTER THEY REPAIRED IT AGAIN (DID NOT SAY WHAT WAS REPAIRED). THE VEHICLE SOMEHOW SLIPPED OFF THE LIFT WHILE AT THE DEALER, HIT THE GROUND AND BOUNCED FOUR TIMES. THE FAILURE MILEAGE WAS 129,299 AND THE CURRENT MILEAGE WAS 130,000.