NHTSA Complaint #10392744 — 2011 CHEVROLET IMPALA VISIBILITY

Complaint Details

ODI Number	10392744
Vehicle	2011 CHEVROLET IMPALA
Component	VISIBILITY
Date of Incident	March 15, 2011
Date Filed	March 24, 2011
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT HEADRESTS WERE TOO HIGH AND OBSTRUCTING VISIBILITY THRU THE REAR VIEW MIRROR. IN ADDITION, HE STATED THAT THE SIDE VIEW MIRRORS WERE ABNORMALLY SMALL. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE, STATING THAT THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT AN INDEPENDENT MECHANIC COULD POSSIBLY LOWER THE SEAT OR CUT DOWN THE HEADREST. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 500.

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