NHTSA Complaint #10378546 — 2007 BUICK TERRAZA

PURCHASED 2007 BUICK TERRAZA, BOTH SLIDING DOORS HAVE HAD ONGOING ISSUES. THE VEHICLE HAS BEEN IN FOR REPAIR MULTIPLE TIMES PER DOOR, AT ONE POINT I WAS TOLD BY THE REPAIR TECHNICIAN, AS I HANDED HIM PIECES OF THE DOOR MOUNTING, THAT IT IS A GOOD THING I DIDN'T OPEN IT ONE MORE TIME AS THE DOOR LIKELY WOULD HAVE FALLEN OFF! I HAVE RETURNED TO MY VEHICLE NUMEROUS TIMES TO FIND ONE OF THE SLIDING DOOR MYSTERIOUSLY OPEN. DUE TO ONGOING NIGHTMARE OF THE DOORS OPENING I AM CAREFUL TO CONFIRM THE DOORS ARE CLOSED AND LOCKED PRIOR TO LEAVING MY VEHICLE, HOWEVER THEY SLIDE OPEN ON THERE OWN FOR NO REASON. THE DOORS OPEN MYSTERIOUSLY WHEN THE CAR IS BEING DRIVEN, ALARMS RING SIGNALLY DOORS ARE AJAR WHEN THEY ARE NOT, AND/OR FAIL TO CLOSE WITH NO CONFIRMED OBSTRUCTION. ONCE I AM ABLE TO "CLOSE THE DOOR" AND DRIVE AWAY THE ODDS ARE 50/50 THAT THE NEXT BUMP I HIT IN THE ROAD THAT DOOR WILL OPEN. LEAVING THE CHOICE TO PULL OVER IN AN UNSAFE LOCATION TO CORRECT OR CONTINUE TO A SAFE LOCATION AND PRAY MY CHILD IN THE MIDDLE SEAT IS SAFE. *TR