NHTSA Complaint #10378415 — 2005 DODGE RAM 3500

TL*THE CONTACT OWNS A 2005 DODGE RAM 3500 QUAD ST. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE CONTACT HEARD A LOUD CLICKING NOISE AND HE NOTICED THAT ALL WHEELS WERE PARALLEL TO ONE ANOTHER; HOWEVER, THE STEERING WHEEL WAS UPSIDE DOWN AND BECAME DIFFICULT TO STEER. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER:10E013000 (STEERING: GEAR BOX: SHAFT PITMAN). THE CONTACT INFORMED THE DEALER THAT HE WAS HEARING A LOUD CLICKING NOISE PRIOR TO THE INCIDENT BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000.