NHTSA Complaint #10377001 — 2002 FORD WINDSTAR

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	10377001
Vehicle	2002 FORD WINDSTAR
Component	SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Date of Incident	February 1, 2010
Date Filed	January 18, 2011
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 1 MPH THE CONTACT STOPPED THE VEHICLE BECAUSE HE THOUGHT HE HAD A FLAT TIRE. WHEN HE GOT OUT OF THE VEHICLE TO INSPECT IT HE NOTICED THAT BOTH REAR TIRES WERE RUBBING THE END OF THE FENDER AND THAT THE AXLE WAS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER IN SEPTEMBER 2010 AND WAS STILL IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR THE FAILURE, RECALL 10V385000, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. THE FAILURE AND CURRENT MILEAGES WERE 125,000.

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