NHTSA Complaint #10371394 — 2004 VOLVO XC90

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10371394
Vehicle	2004 VOLVO XC90
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 24, 2010
Date Filed	December 14, 2010
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

A RUBBING NOISE BEGAN IN LATE SEPTEMBER. I HAD AN INSPECTION AND DIAGNOSTIC AT THE DEALERSHIP ON SEPTEMBER 23RD. THEY TOLD ME THE FRONT BEARINGS AND THE LOWER ENGINE MOUNT PAD SHOULD BE REPLACED. THE NEXT DAY, WHILE I WAS DRIVING, THE TRANSMISSION SEIZED. THE CAR WAS TOWED AND THE DEALERSHIP SAID THEY HAD TO REPLACE THE TRANSMISSION AND ENTIRE COOLANT SYSTEM. THEIR DIAGNOSTIC SPECIALIST WAS UNABLE TO DETECT SUCH A CATASTROPHIC FAILURE THE DAY BEFORE IT HAPPENED. WHO KNOWS WHAT WOULD HAVE HAPPENED IF I WAS ON THE HIGHWAY. VOLVO ACKNOWLEDGED THE PROBLEM BUT ONLY PAID FOR HALF OF THE PARTS AND LABOR. I STILL HAD TO COME OUT OF POCKET $3000+.

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