NHTSA Complaint #10365541 — 2003 CHRYSLER CONCORDE ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10365541
Vehicle	2003 CHRYSLER CONCORDE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 27, 2010
Date Filed	November 13, 2010
Mileage	74,523 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

2003 CHRYSLER CONCORDE ENGINE 2.7 WITH 74000 MILES ON THE ODOMETER. THE ENGINE COOLANT GOT MIXED WITH THE OIL, NOT EVEN THE 100K MILES RANGE AND NOW I END UP WITH A $9,000 PAPERWEIGHT! ITS NOT FAIR THAT THE "POOR" DESIGN AND THE MISLEADING INFORMATION ON THE OWNERS MANUAL ("THE OWNERS MANUAL SAYS THAT YOU CAN GO 7,500 MILES BEFORE YOUR NEXT OIL CHANGE") HAS SUCH A COSTLY RESULT, $5,000 FOR THE ENGINE REPLACE, AND CHRYSLER IS NOT DOING ANYTHING ABOUT THE PROBLEM, THEY'RE JUST BLAMING THE CONSUMER SAYING WE DIDN'T TAKE CARE OF OUR CARS! MY CAR HAS HAD THE OIL CHANGED AT 3000 MILES EVERY TIME, THAT'S 4500 MILES MORE OFTEN THAN THE RECOMMENDED "SAFE" DISTANCE MENTIONED ON THE OWNERS MANUAL! C'MON PEOPLE THIS IS WRONG AND YOU KNOW IT PLACE A RECALL FOR THIS ENGINE AND KEEP THE REPUTATION YOU GUYS WORK FOR TOO LONG TO ACQUIRE! LOVE CHRYSLERS BUT THIS IS A NIGHTMARE! *TR

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