NHTSA Complaint #10364150 — 2003 FORD WINDSTAR AIR BAGS:FRONTAL

Complaint Details

ODI Number	10364150
Vehicle	2003 FORD WINDSTAR
Component	AIR BAGS:FRONTAL
Date of Incident	March 1, 2010
Date Filed	November 5, 2010
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE THE DRIVER WAS TRAVELING APPROXIMATELY 55-60 MPH, THE FRONT AIR BAG SUDDENLY DEPLOYED DAMAGING THE DRIVER SEAT. THE DRIVER SUSTAINED A MINOR INJURY IN MARCH 2009, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DEALER CALLED THE MANUFACTURER WHO STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR REPAIRS WHICH WOULD INCLUDE NEW WIRING AND A DRIVER SEAT REPLACEMENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 98,000.

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