NHTSA Complaint #10360593 — 2004 BMW 325I

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10360593
Vehicle	2004 BMW 325I
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	October 14, 2010
Date Filed	October 15, 2010
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

OFTEN, THE DOORS WILL NOT UNLOCK ON OUR 2004 BMW 325I SEDAN, ALTHOUGH THEY ARE CONSISTENTLY LOCKABLE. THIS INCLUDES USING THE REMOTE KEY FOB, THE CENTRAL CONSOLE UNLOCK BUTTON AND ALSO MANUALLY PULLING THE DOOR LATCHES FROM INSIDE THE VEHICLE. THIS MEANS THAT ONLY BY BREAKING A WINDOW WILL WE BE ABLE TO EXIT THE CAR IN THE EVENT OF AN EMERGENCY. REPEATEDLY TOGGLING THE UNLOCK BUTTONS WILL EVENTUALLY UNLOCK THE DOORS, BUT SOMETIMES ONLY AFTER SEVERAL MINUTES. WE JUST FOUND OUT THAT THIS IS A WELL-KNOWN PROBLEM WITH THE BMW'S GM5 MODULE, BUT THE MANUFACTURER REFUSES TO ACKNOWLEDGE THE DEFECT. A POPULAR WEBSITE THAT EXPLAINS THE PROBLEM IN MORE DETAIL IS HTTP://WWW.BMWGM5.COM/. NOW WE ARE FACED WITH A COSTLY REPAIR IF WE WANT TO OPERATE THE VEHICLE IN A SAFE MANNER. *TR

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Other LATCHES/LOCKS/LINKAGES Complaints

#10678991 — January 26, 2015 — TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE DOORS WOULD NOT UNLOCK. ...

#10483572 — November 7, 2012 — TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE DOORS LOCK FAILED. THE FRONT PASSENGER DOOR AND THE...

#10370848 — December 15, 2010 — 3 OF THE 4 CAR DOORS HAVE LOCKED UP AND CANNOT BE OPENED ELECTRICALLY OR MECHANICALLY FROM THE INSIDE OR THE OUTSIDE....

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