NHTSA Complaint #10356880 — 2003 TOYOTA RAV4 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10356880
Vehicle	2003 TOYOTA RAV4
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 20, 2010
Date Filed	September 21, 2010
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY WIFE'S' 2003 TOYOTA RAV4 JUST STARTED HAVING TRANSMISSION PROBLEMS. WE TOOK IT IMMEDIATELY TO A REPAIR SHOP. ON THE WAY THERE WERE SERIOUS PROBLEMS WITH THE TRANSMISSION SHIFTING WHICH WAS PARTICULARLY DANGEROUS DURING THE ACCELERATION AND DECELERATION IN INTERSECTIONS. THE DEALER REPAIR SHOP SAID THE COMPUTER AND TRANSMISSION WOULD NEED TO BE REPLACED. I CALLED TOYOTA CUSTOMER SERVICE AND THEY TOLD ME A SERVICE BULLETINS HAD GONE OUT, BUT THAT OUR PARTICULAR VIN WAS NOT PART OF THE BULLETIN, EVEN THOUGH THE PROBLEM IS EXACTLY THE SAME AS HAS BEEN WIDELY NOTED AND RECOGNIZED BY TOYOTA. *TR

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