NHTSA Complaint #10356183 — 2002 TOYOTA AVALON

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V345000 (STEERING) BUT WHEN HE CONTACTED THE DEALER, HE WAS TOLD THAT THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED EXPECTANCY DATE. THE CONTACT DID NOT EXPERIENCE A FAILURE BUT WAS CONCERNED THAT THE FAILURE COULD POTENTIALLY CAUSE A CRASH IF THE FAILURE EXISTED. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND COULD NOT PROVIDE A DATE OF AVAILABILITY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 30,000.