NHTSA Complaint #10349777 — 1997 OLDSMOBILE AURORA

I HAVE A 1997 OLDSMOBILE AURORA (VIN [XXX] WITH A RECALLED FUEL RAIL. THE FUEL RAIL SPRING A PINHOLE LEAK, WHICH WAS SPRAYING ATOMIZED GASOLINE ON THE ENGINE BLOCK. THERE IS A RECALL ON THIS FUEL RAIL, BUT WHEN I CALLED THE OLDSMOBILE RECALL HOTLINE, THEY TOLD ME THAT THE REPAIR HAD ALREADY BEEN PERFORMED. SINCE THE FUEL RAIL WAS STILL THE OLD STYLE NYLON ONE AND NOT THE STAINLESS STEEL ONE SPECIFIED IN THE RECALL, I CALLED THE DEALERSHIP WHERE THE SERVICE WAS PERFORMED (AW GOLDEN IN READING, PA) TO INQUIRE AS TO WHY THE NYLON FUEL RAIL WAS STILL IN PLACE. THEY INFORMED ME THAT THE FORMER OWNER HAD NEVER COME BACK TO GET THE RECALL DONE. I WAS NEVER INFORMED OF THIS PROBLEM UNTIL I HAD FUEL LEAKING ONTO MY ENGINE BLOCK AND DUE TO OLDSMOBILE'S SYSTEM, WHICH HAS THE RECALL MARKED AS COMPLETE, I CANNOT GET THE RECALL SERVICE DONE. WHAT GOOD ARE SAFETY RECALLS IF THE MANUFACTURER CAN MARK THE RECALL COMPLETE WITHOUT PERFORMING THE WORK? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR