NHTSA Complaint #10348769 — 2009 DODGE CHARGER

2009 DODGE CHARGER. CONSUMER STATES VEHICLE LOST ALL POWER WHILE DRIVING *TGW THE CONSUMER STATED THE VEHICLE STOPPED ABRUPTLY, THE POWER STEERING WAS DISABLED, THE RADIO DIED AND ALL THE LIGHTS ON THE MESSAGE BOARD FLASHED. THE ENGINE WAS COMPLETELY DEAD. THE NEXT DAY, THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS INFORMED THE INTERGRATED POWER MODULE WAS NOT WORKING PROPERLY AND HAD TO BE REPLACED. THE SERVICE ADVISOR EXPLAINED THAT THE INTERGRATED POWER MODULE IS THE COMPUTER THAT CONTROLS THE FUSE BOX. WHEN THE PROPER SIGNALS CAN NOT MAKE IT TO THE COMPUTER, IT CAUSES EVERYTHING WIRED TO THE FUSE BOX TO SHUT DOWN. UNFORTUNATELY, THE PROBLEM OCCURRED AGAIN ON JULY 6, 2010. THE CONSUMER WAS ON THE HIGHWAY, WHEN THE VEHICLE LOST POWER AND SHUT OFF. THE FOLLOWING DAY, SHE STARTED THE VEHICLE, SWITCHED THE GEAR FROM PARK TO DRIVE, THE ENGINE SHUT OFF, ALL POWER WAS LOST AND ALL THE MESSAGE BOARD LIGHTS BEGAN FLASHING. SHE APPLIED THE BRAKE, PUT THE VEHICLE BACK INTO PARK AND TURNED OFF THE IGNITION. AFTER A FEW MINUTES, IT STARTED WITH NO DIFFICULTY. THE VEHICLE WAS TAKEN BACK TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANY ERROR CODES AND THEY WERE NOT SURE WHAT THE PROBLEM WAS. *JB