NHTSA Complaint #10340361 — 2004 GMC YUKON

TL* THE CONTACT OWNS A 2004 GMC YUKON. THE CONTACT STATED HE RECEIVED AN INFORMATIONAL LETTER FROM THE MANUFACTURER IN REGARDS TO THE INSTRUMENT CLUSTER. HE HAD NOT EXPERIENCED A FAILURE AT THE TIME. SIX MONTHS LATER WHILE DRIVING APPROXIMATELY 25 MPH THE SPEEDOMETER INDICATED HE WAS TRAVELING AT 120 MPH. THE DEALER ADVISED THE DEALER HAD EXTENDED THE WARRANTY FOR REPAIRS TO VEHICLE WITH LESS THAN 70,000 ACCRUED MILES. THE CONTACT'S VEHICLE HAD 79,000 MILES. THE REPAIRS WOULD BE AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS LATER CONTACTED AND ADVISED THE WARRANTY WAS EXTENDED PAST 70,000 TO 80,000 MILES HOWEVER, THE CONTACT'S VEHICLE HAD VERY RECENTLY PASSED 80,000 MILES. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000 AND THE CURRENT MILEAGE WAS 110,000.