NHTSA Complaint #10336404 — 2001 TOYOTA RAV4

TOYOTA RAV4 2001 - COMPUTER PROBLEMS & TOTAL TRANSMISSION PROBLEM MY RAV4, 2001 MODEL INITIALLY STARTED GIVING "CHECK ENGINE LIGHT" AND HAVING HARD TIME ACCELERATING FROM STOP SIGNAL. THE BBB APPROVED SERVICE CENTER CHECKED IT AND FOUND OUT THE ERROR CODE AS P0750 AND ADVISED THE REPLACEMENT/REBUILDING THE TRANSMISSION TO FIX THE PROBLEM. THEY CHARGED ME APPROX $3000 FOR THIS TRANSMISSION REBUILD WORK/FIXING THE ERROR CODE ISSUE. TWO DAYS AFTER, I GOT THE SAME PROBLEM AGAIN AND WHEN I TOOK IT TO THE SAME SERVICE CENTER, I WAS TOLD THAT THE COMPUTER SYSTEM IS THE CULPRIT FOR CAUSING THE PROBLEM. NOW, BASED ON THE DETAILS AVAILABLE ON THE INTERNET (HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/RAV4/2002/TRANSMISSION/MAIN_COMPUTER_AND_TRANSMISSION_FAILURE.SHTML), I UNDERSTOOD THAT THIS IS THE COMMON PROBLEM OF TOYOTA RAV4 CARS. WHEN I SPOKE TO TOYOTA CUSTOMER SERVICE ON 800-331-4331 (CASE # 1006150572), THEY SAID THEY ARE HELPLESS. I AM INTERESTED TO FILE A COMPLAINT WITH CARSAFETY TO TAKE THIS UP WITH TOYOTA AS TO WHY THIS COMMON PROBLEM OF RAV4 IS NOT BEING ADDRESSED/RECALLED, THOUGH THERE ARE CUSTOMERS FACING SERIOUS SAFETY PROBLEMS WITH THE CAR. THE PROBLEM CAN EVEN LEAD TO ACCIDENTS RESULTING IN THE LOSS OF THE LIVES. AS AN EXAMPLE, ON FREEWAY, WHILE GOING AT 60MPH, THE SPEED SUDDENLY FALLS DOWN TO 30 OR EVEN 20MPH AND CONTINUES LIKE THAT FOR FEW MINUTES BEFORE IT GOES AUTOMATICALLY TO HIGHER SPEED. THIS FAILURE OCCURS EVERY 10-15 MINUTES IF NOT EARLIER.. THE WHOLE TRANSMISSION WAS REBUILD (INCLUDING THE SOLENOIDS, GEARTRAIN COMPONENTS, TORQUE CONVERTER ETC), THE COMPUTER WAS REPLACED WITH A TOTAL OF APPROX $4500, THOUGH THERE WERE NO DEATHS/INJURIES YET. THIS PROBLEM NEEDS TO BE TAKEN UP SERIOUSLY WITH TOYOTA AND NEEDS A QUICKER RESOLUTION. THANKS IN ADVANCE. *TR