NHTSA Complaint #10335788 — 2002 TOYOTA TUNDRA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 10335788
Vehicle 2002 TOYOTA TUNDRA
Component STRUCTURE
Date of Incident
Date Filed
Mileage 175,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

MY 2002 TUNDRA AND MY SISTERS 2001 TUNDRA HAVE BEEN RECALLED TWICE FOR RUST ISSUES, THE FIRST WAS FOR GAS TANK AND STRAPS, THE SECOND FOR FRAME RUST. WE BROUGHT OUR TRUCKS TO HERB CHAMBERS IN AUBURN MA. FOR THE SECOND TIME WE WERE TOLD THEY WERE FINE. EXCEPTION WAS THEY WANTED ME TO BRING MY 2002 BACK BECAUSE THEY WERE "REPLACING GAS TANK STRAPS IN ALL RECALLS AS A PRECAUTION." THE PROBLEM WITH THIS IS THAT THEY TOLD MY SISTER NO SUCH THING. OUR VEHICLES ARE ONLY 8 YEARS OLD, BOTH GAS FILL DOORS RUSTED SHUT AND WE HAD TO BREAK THEM OPEN TO GET GAS AND THEN REPLACE THE LOCKS, MY BATTERY HOUSING RUSTED AND I ALMOST LOST MY BATTERY. OUR RUNNERS ARE RUSTING, THE SIDE OF MY TRUCK IS RUSTING, WE BOTH FIND RUST LINES ON THE ROAD OR IN THE GARAGE ALONG THE SIDES OF OUR TRUCKS. A BRACKET RUSTED AND SEVERED MY BRAKE LINE WHEN I TOOK A TURN, MY SISTERS POWER STEERING LINE WAS SEVERED BY A RUSTED PART. YET OUR CARS ARE "FINE". I WAS ALSO TOLD THAT "WITH THE TACOMA'S WE LOOKED FOR PERFORATIONS WITH A HAMMER AND A PICK LIKE TOOL BUT WITH THE TUNDRA WE WILL VISUALLY INSPECT FOR PERFORATIONS SO YOU WON'T HAVE TO WAIT LONG." MY ISSUE IS WHY DO I NOW NEED GAS TANK STRAPS? PERHAPS THIS WILL HELP IF ANY FUTURE ISSUES ARISE. PLAIN AND SIMPLY I THINK THAT TOYOTA IS NOT BEING UP FRONT AND THAT IS DANGEROUS. THANK YOU *TR

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