NHTSA Complaint #10331103 — 2008 NISSAN VERSA STEERING

Complaint Details

ODI Number	10331103
Vehicle	2008 NISSAN VERSA
Component	STEERING
Date of Incident	September 4, 2009
Date Filed	May 18, 2010
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE STEERING WHEEL HAS A CLUNK OR POP THAT IS BOTH AUDIBLE AND FELT IN THE WHEEL WHEN MAKING TURNS TO THE RIGHT AT LOW SPEEDS. AT 10,000 MILES I BEGAN HEARING AND FEELING THIS CLUNK. AT 18,000 MILES I BROUGHT MY VEHICLE TO THE DEALER AND THEY SAID THEY WOULD HAVE TO REPLACE THE ENTIRE STEERING COLUMN AND THAT IT WAS A SAFETY CONCERN. THE STOPPED THE SOUND AND THE POP/CLUNK. 1000 MILES LATER THE SOUND STARTED REAPPEARING. I BROUGHT MY VEHICLE TO THE DEALER 5 TIMES SINCE AND THE DEALER CLAIMS TO NOT BE ABLE TO HEAR THE SOUND. I AM AWARE OF TWO TECHNICAL SERVICE BULLETINS ON THIS ISSUE. I BELIEVE THE PART IS SYSTEMIC DEFECTIVE AND UNSAFE. I BELIEVE THIS NEEDS TO BE RESEARCHED AS A DEFECT AND REQUIRES A RECALL. *TR

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