NHTSA Complaint #10325281 — 2009 DODGE CHARGER

S10 APPROPRIATE HANDLING-EMAIL FROM RE PROBLEM WITH HER 2009 DODGE CHARGER. *TGW THE CONSUMER STATED WHILE DRIVING, ALL OF THE DASH LIGHTS ILLUMINATED AND THE VEHICLE COMPLETELY SHUT OFF. SHE LOST CONTROL OF THE STEERING WHEEL AND THE VEHICLE DECELERATED QUICKLY. THE CONSUMER STATED SHE REALIZED SHE NEED TO DO SOMETHING, SO SHE TURNED THE KEY OFF THEN BACK ON. THE VEHICLE STARTED TO HESITATE AND THEN STARTED MOVING AGAIN. THE CONSUMER IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP, BUT UPON INSPECTION THEY COULD NOT FIND ANYTHING WRONG. HOWEVER, THEY DID ORDER A NEW COMPUTER TO BE INSTALLED. THE NEW COMPUTER WAS FINALLY INSTALLED AND IT WAS ASSUMED EVERYTHING WAS FINE, UNTIL THE VEHICLE STARTED EXHIBITING ISSUES ONE MORNING AS SHE WAS LEAVING FOR WORK. IT TOOK THREE TRIES TO START THE VEHICLE. SO, THE DEALER PERFORMED ANOTHER REPAIR WHICH WAS THE REPLACEMENT OF THE IGNITION COILS. A REPRESENTATIVE FROM CHRYSLER WAS SCHEDULED TO TEST DRIVE THE VEHICLE. PRIOR TO HIM ARRIVING, THE DASH LIGHTS ILLUMINATED ON THE DASHBOARD AGAIN. THE CONSUMER WAS INFORMED AGAIN, THEY COULD NOT FIND ANY CODES TO FIX THE PROBLEM. *JB