NHTSA Complaint #10322358 — 2004 FORD F-350

TL* THE CONTACT OWNS A 2004 FORD F350. THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH WHEN THE VEHICLE SUDDENLY BEGAN TO SHAKE AND JERK FORWARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT THAT THE EGR COOLER AND THREE FUEL INJECTORS WERE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS REPAIRED AT THAT TIME. LATER, THE HIGH OIL PRESSURE PUMP AND OIL COOLER FAILED. THE VEHICLE WAS AWAITING FURTHER REPAIRS AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER BUT WAS TOLD THAT SHE WOULD HAVE TO ASSUME ALL REPAIR COSTS AT HER EXPENSE. THE FAILURE MILEAGE APPROXIMATELY WAS 121,000. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000.