NHTSA Complaint #10322242 — 2002 MERCURY SABLE

I DRIVE A 2002 MERCURY SABLE THAT WAS PURCHASED A FEW MONTHS AGO. WE ARE A FAMILY OF THREE THAT DOESN'T DRIVE OFTEN OR LIKE A NASCAR DRIVER. BUT LAST WEEK WHILE REVERSING, MY TIRES BLEW. WE WERE GOING TO PUT THE SPARE ON WHEN WE NOTICED THAT THE STRUT/SPRING THAT PUNCTURED AND BLOWN THE TIRE. WE ARE SO THANKFUL THAT WE WERE NOT ON THE INTERSTATE WHEN THIS HAPPENED BECAUSE WE COULD'VE BEEN KILLED. NOT ONLY THAT, BUT WE ARE SPENDING HUNDREDS OF DOLLARS ON THIS ISSUED THAT SHOULD BE RECALLED! I HAVE DONE SOME RESEARCH ON THIS CAR AND NOTICED THAT THIS IS A COMMON PROBLEM FOR MANY OWNERS OF THE MERCURY SABLE ANAD FORD TAURUS. IT IS NOT RIGHT FOR A COMPANY TO THINK THAT THEY CAN GET AWAY WITH THIS. OUR FAMILY WAS HIT HEAD ON, ON THE INTERSTATE A YEAR AGO ADN COULD'VE DIED!! WE ARE STILL DISABLED AND WILL BE FOR THE REST OF OUR LIVES. THE LAST THING I WANT IN MY LIFE IS TO HAVE ANOTHER CLOSE CALL TO DEATH! THIS NEEDS TO BE ADDRESSED! I NOW HAVE TO PURCHASE 2 BRAND NEW TIRES, EVEN THOUGH I JUST GOT NEW ONES! NEED NEW STRUT/SPRING COMBOS ON EACH SIDE, OTHERWISE THEY WEAR DIFFERENTLY AND COULD HAVE MORE ISSUES LATER AND NEW BALL JOINTS ON EACH SIDE. NOT ONLY THAT BUT I HAVE TO GET THESE TIRES BALANCED AND ROTATED AT ANOTHER FEE. DIDN'T HAVE A CAR FOR OVER A WEEK, AND MISSED SCHOOL. FIX THIS ISSUE! DO SOME RESEARCH YOURSELF AND YOU WILL SEE WE HAVE A BIG PROBLEM ON OUR HANDS!!! WHY SHOULD I HAVE TO PAY AND SUFFER FOR THIER MISTAKE? CAN YOU ANSWER THESE QUESTIONS FOR ME?