NHTSA Complaint #10320968 — 1998 JAGUAR XJ8

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10320968
Vehicle	1998 JAGUAR XJ8
Component	VEHICLE SPEED CONTROL
Date of Incident	May 12, 2008
Date Filed	March 19, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT RECEIVED A MANUFACTURER NOTIFICATION REGARDING SERVICE ACTION NUMBER S514 (CLOSED THROTTLE OPERATION). THE MANUFACTURER PROVIDED A NO CHARGE REMEDY UNDER THE CUSTOMER SATISFACTION PROGRAM. THE LETTER WAS RECEIVED APPROXIMATELY ONE YEAR AGO. THE AUTHORIZED DEALER WAS NOTIFIED IN JANUARY 2010 FOR THE SERVICE REPAIR. HOWEVER, THE SERVICE ACTION NUMBER S514 EXPIRATION DATE WAS DECEMBER 30, 2009. THE CONTACT WAS DISPLEASED TO KNOW THE EXPIRATION DATE WAS NOT DISCLOSED ON THE NOTIFICATION LETTER. THE FAILURE MILEAGE WAS UNKNOWN.

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