NHTSA Complaint #10319996 — 2003 FLEETWOOD SOUTHWIND

FRONT END HAD BEGUN TO MILDLY VIBRATE WHEN BRAKES WERE APPLIED. ON CURSORY INSPECTION COULD TELL THAT AT LEAST ONE OF THE FRONT ROTORS WAS CRACKED CLEAR THROUGH. CALLED WORKHORSE, WAS DIRECTED TO CLOSEST REPAIR SHOP. FOUND BOTH FRONT ROTORS WITH MULTIPLE CRACKS, SOME CLEAR THROUGH ON BOTH FRONT. BRAKE PADS ONLY 1/3 GONE, NO EVIDENT GLAZE OR HEAT SIGNS APPARENT (PICTURES AVAILABLE ON REQUEST) ON THE PADS. CALIPERS WERE FUNCTIONING PROPERLY. ROTORS WERE REPLACED AND THE BRAKE PADS WERE REPLACED AS SAFETY PRECAUTION. I KNOW ABOUT THE SAFETY RECALL FOR THE CALIPERS WHICH GUIDES ME TO BELIEVE THAT SOME HOW THEY ARE RELATED DIRECTLY TO MY ROTOR FAILURES. THERE ARE NO SIGNS OF EXCESSIVE HEAT THAT WOULD BE DUE TO CONTINUOUS HARD BRAKING OR RIDING THE BRAKES. I AM A VERY EXPERIENCED DRIVER (50 YEARS) AND I KNOW HOW TO AVOID OVERHEATING THE BRAKES, PRIMARILY TO KEEP THEM FUNCTIONING WHEN YOU NEED THEM. THESE REPAIRS (AT 34,000) COST $954, I SENT REQUEST FOR REIMBURSEMENT TO WORKHORSE WHICH WAS PROMPTLY DENIED. SO NOW I AM FILING AN OFFICIAL COMPLAINT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR