NHTSA Complaint #10308545 — 2006 CHEVROLET HHR

I HAVE A CHEVY HHR AND THE REAR BUMPER SUPPORT IS RUSTING AT ONLY 52+ MILES. WATER IS LAYING ON THE STEEL SUPPORT AND THERE IS NOTHING THAT STOPS THIS WATER FROM COLLECTING AND RUSTING THE SUPPORT AWAY. MY CAR HASN'T EVEN BEEN THROUGH IT'S FIRST TUNEUP YET AND I HAVEN'T OWNED THE VEHICLE 1 YEAR YET. I HAVE BROUGHT THE COMPLAINT TO GMAC CUSTOMER CARE CENTER AND MY LOCAL CHEVY DEALERSHIP. THE DEALER WANTED ME TO PAY $112.00 FOR THEM JUST TO INSPECT THE RUSTING REAR BUMPER SUPPORT. THE DEFECT WAS FOUND BY PHILIP A REPRESENTATIVE FROM HAYES COLLISION CENTER IN SACRAMENTO, CA 916-482-7819 A CONTRACTED COLLISION CENTER FOR THE SAME DEALER THAT WANTS TO CHARGE ME THE MONEY TO INSPECT THE PROBLEM. MIKE DAUGHERTY CHEVROLET IN SACRAMENTO, CA 916-482-1600. HAYES COLLISION CENTER WAS CONTACTED BY A REPRESENTATIVE FROM GMAC CUSTOMER CARE CENTER RAPHAEL EXT 41461 @ 1866-790-5700 AND MY GMAC CUSTOMER CARE AND GMAC INQUIRED IF THE RUSTING SUPPORT WAS IT DUE TO THE MILEAGE OR THE YEAR OF THE VEHICLE. PHILIP AT HAYES COLLISION CENTER TOLD GMAC THAT THE RUSTING REAR BUMPER SUPPORT IS A MANUFACTURING DEFECT AND SHOULD BE ADDRESSED AND CORRECTED. HAYES WAS WONDERING WHY THE PART WASN'T MADE OUT OF HIGH GRADE ALUMINUM INSTEAD OF STEEL BECAUSE WATER IS GETTING UP UNDER THE BUMPER COVER AND LAYING ON THE STEEL BUMPER SUPPORT WHICH IS DAMAGING A MAJOR SAFETY ITEM. STOPPING A REAR COLLISION IMPACT FROM HARMING THE PASSENGERS. THE RUST IS LIKE CANCER AND WILL NOT STOP UNTIL THE SUPPORT IS COMPLETELY RUSTED THROUGH. WEATHER OR JUST A SIMPLE CAR WASH CAN CAUSE WATER TO GET ON THIS STEEL PART AND CAUSE FURTHER RUSTING. THERE HASN'T BEEN ANY RESOLUTION TO THIS MAJOR ISSUE FROM EITHER MIKE DAUGHERTY CHEVROLET OR GMAC CUSTOMER CARE CENTER. *TR