NHTSA Complaint #10307522 — 2005 CADILLAC STS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10307522 |
| Vehicle | 2005 CADILLAC STS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
STEERING WHEEL MAKES THUMP/CLUNK SOUND WHEN TURNING OR GOING OVER BUMPS WHICH CAUSES STEERING WHEEL HAVE WIGGLE/LOOSE. STEERING WHEEL IS ALSO MAKING RUBBING SOUND WHEN WHEEL IS TURNED SLOWLY IN ANY DIRECTION. I HAD MY LOCAL DEALER LOOK INTO THIS AND THEY CONCLUDED THAT WHEEL NEEDED TO BE GREASED. THE THUMP/LOOSE STEERING WHEEL PROBLEM CONTINUED AND I ENDED UP TAKING VEHICLE TO ANOTHER CADILLAC DEALER NEARBY. I EXPLAINED TO ADVISOR OF CONTINUING PROBLEM AND INFORMED THEM THAT ANOTHER DEALER ATTEMPTED TO REPAIR. I WAS TOLD BY ADVISOR THAT PROBLEM WAS WORN TIRES. I EXPLAINED TO ADVISOR THAT VEHICLE HAD THIS PROBLEM WHEN CAR WAS PURCHASED WITH NEW TIRES. I REPLACED THE TIRES TWO MONTHS AGO PER DEALER'S RECOMMENDATION AND PROBLEM IS STILL CONTINUING AND GETTING WORSE.
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