NHTSA Complaint #10302955 — 2003 DODGE RAM 3500 STEERING

Complaint Details

ODI Number	10302955
Vehicle	2003 DODGE RAM 3500
Component	STEERING
Date of Incident	January 23, 2010
Date Filed	January 28, 2010
Mileage	143,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2003 DODGE RAM 3500 PICKUP. WHILE DRIVING 40 MPH THE STEERING WHEEL FAILED AND THE FRONT END BEGAN TO VIBRATE VIOLENTLY WHICH OVER CORRECTED ITSELF AND CRASHED INTO A DITCH. THE CONTACT WAS TRYING TO STOP THE VEHICLE BY PULLING THE STEERING WHEEL TO THE LEFT AND IT FAILED TO WORK. THE DEALER ADVISED THE CONTACT THAT THERE WAS A SAFETY RECALL; HOWEVER, HE WOULD HAVE TO PAY TO HAVE THE VEHICLE REPAIRED. THE DEALER ALSO STATED THAT THEY WOULD SELL HIM THE PARTS NEEDED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 143,000. UPDATED 11/16/10. *LJ

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