NHTSA Complaint #10299803 — 2004 SAAB 9-3
SEATS issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 10299803 |
| Vehicle | 2004 SAAB 9-3 |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | 84,150 miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I WAS USING MY CAR'S SEAT WARMER AND THE SEAT BEGAN TO GET VERY HOT IN ONE SPOT ON THE SEAT. I ALSO NOTICED A BURNING SMELL THAT SMELLED LIKE BURNING LEAD OR RUBBER. THE LEVEL OF HEAT THAT WAS COMING FROM THE SPOT ON THE SEAT LEAD ME TO LIFT MYSELF OFF OF THE SEAT IN ORDER TO PREVENT BURNING MY LEG. I TURNED THE SEAT WARMER OFF, WHICH SEEMED TO MAKE THE BURNING SUBSIDE. THIS SEQUENCE CONTINUED UNTIL ABOUT A WEEK LATER WHEN THE SEAT WARMER STOPPED WORKING. ABOUT A MONTH LATER, WITH THE HELP OF A FAMILY FRIEND I REMOVED THE SEAT FROM THE CAR AND REMOVED THE UPHOLSTERY IN ORDER TO INVESTIGATE THE ISSUE AND TRY TO FIX IT. UPON REMOVING THE UPHOLSTERY, WE FOUND THAT THE WIRING OF THE SEAT WARMER HAD STARTED A SMALL FIRE IN THE SEAT CUSHION AND BURNED A HOLE (3 INCHES WIDE AND 1 INCH DEEP) IN THE CUSHION. THE BACKING OF THE LEATHER THAT COVERS THE CUSHION HAD ALSO BEEN BURNED THROUGH. THE WIRING WAS NOT RECOGNIZABLE AND REPAIR WAS NOT POSSIBLE WITHOUT PROFESSIONAL SERVICE. WE LEFT THE SEAT AS IT IS FOR NOW UNTIL WE CAN FIGURE OUT HOW TO REPAIR THIS ISSUE, AND FIGURE OUT HOW TO PREVENT THIS DANGEROUS SITUATION FROM OCCURRING AGAIN. *TR
Related Complaints for the 2004 SAAB 9-3
Other SEATS Complaints
#10308165
MY 2004 SAAB 9-3 ARC HAD A DANGEROUS SEAT HEATER ISSUE. I WAS NEARLY BURNED WHEN THE SEAT HEATER WENT CRAZY. SO, HOT ...
Recent Complaints for the 2004 SAAB 9-3
#11467557
ELECTRICAL SYSTEM
Constant random recurrence of error codes P2122 and P2138 (either together or on their own) which results in the car ...
#11458819
SEAT BELTS
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR ...
#11321112
SEAT BELTS
CALLED DEVOE AUTOMOTIVE IN NAPLES TO HAVE RECALLED SEATBELT FIXED, IT JUST FAILED TO RETRACT. I SENT A PICTURE OF TH...
#11165716
SEAT BELTS
I RECIEVED A LETTER RECALL 15027 DATED DECEMBER 2018. I HAD TO HAVE MY SEATBELT REPAIRED IN JUNE 2016. THE COST OF TH...