NHTSA Complaint #10298822 — 2003 FORD EXPLORER
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10298822 |
| Vehicle | 2003 FORD EXPLORER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 41,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
MY 2003 FORD EXPLORER DEVELOPED A CRACK IN THE REAR APPLIQUE FROM THE BOTTOM OF THE GLASS TO THE LIFTGATE. AFTER CONTACTING MY DEALER, I WAS TOLD TO EMAIL FORD, AS THIS WAS A COMMON COMPLAINT. AFTER DOING SO, FORD TOLD ME THAT ALTHOUGH THAT ARE THOUSANDS OF OTHER COMPLAINTS ABOUT THIS OBVIOUS DEFECT IN THE VEHICLE, THERE ARE NO RECALLS FOR THIS PROBLEM. MOST OF THE PEOPLE HAVE PAID OUT OF POCKET FOR THE REPAIRS. THIS IS NOT POSSIBLE FOR ME. I AM NOT IN A POSITION TO DO SO. IF THE CRACK GETS WORSE, I WILL HAVE TO PUT IN A CLAIM TO OUR INSURANCE COMPANY. UPON GOING ONLINE AND GOOGLING FORD DEFECTS, THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ONGOING PROBLEM WITH THE FORD VEHICLES. PLEASE LET ME KNOW, HOW TO GET A RECALL ON THIS. *TR
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