NHTSA Complaint #10295526 — 2005 JEEP WRANGLER

ON 12/6/09, I PULLED THE LEVEL TO SWITCH TO HIGH BEAMS. I HEARD THE SWITCH CLICK TO HIGH BEAM AND THEN HEARD A CRACK. THE SWITCH WOULD NOT SWITCH BACK TO LOW BEAM. I TOOK THE SWITCH OUT OF THE VEHICLE ON 12/7/09. I CONTACTED MY DEALERSHIP ON 12/8/09. THEY STATED THERE ARE 1263 ON BACK ORDER IN THE UNITED STATES. THEY DID NOT HAVE ONE BUT WOULD ORDER ONE. THEY DID GIVE ME THE NAMES OF 2 DEALERSHIPS THAT SHOWED THEM IN STOCK. I CONTACTED ONE DEALERSHIP. THEY STATED THAT THEIRS WAS ORDERED FOR A CUSTOMER AND COULD NOT SELL IT TO ME. THE SECOND DEALERSHIP, DARCARS IN ROCKVILLE, MD, STATED THEY HAD ONE BUT WOULD NOT SELL IT TO ME. THEY SAID IT WAS FOR THEIR SERVICE DEPARTMENT AND HAD 9 ON BACKORDER FOR OTHER CUSTOMERS. I ATTEMPTED TO OPEN UP THE SWITCH TO TRY TO MANUALLY PUT IT BACK IN LOW BEAM. AT LEAST I COULD THEN DRIVE HE VEHICLE UNTIL THE NEW PART ARRIVES. I WAS NOT ABLE TO OPEN THE CASE ON THE SWITCH. I WOULD HAVE TO BREAK THE PLASTIC AND DID NOT WANT TO DO THAT. THE SWITCH IS CHRYSLER PART NUMBER 5016709AD. APPARENTLY, CHRYSLER IS HAVING AN ISSUE WITH ONE OF THEIR PARTS SUPPLIERS. THIS MUST BE A WIDESPREAD ISSUE IF THERE ARE 1263 PARTS ON BACKORDER. *TR