NHTSA Complaint #10294024 — 2007 TOYOTA MATRIX STEERING

Complaint Details

ODI Number	10294024
Vehicle	2007 TOYOTA MATRIX
Component	STEERING
Date of Incident	October 26, 2009
Date Filed	November 30, 2009
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE DRIVING BETWEEN 25 MPH AND 78 MPH THE POWER STEERING WOULD FAIL. ALSO THE ACCELERATOR PEDAL REMAINS APPLIED, EVEN AFTER APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO REMEDY THE FAILURE. THE REGIONAL MASTER TECH SENT BY THE MANUFACTURER COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AGAIN, BUT NO ASSISTANCE WAS PROVIDED. THE CURRENT MILEAGE WAS 26,000. THE FAILURE MILEAGE WAS 2,000. THE CONSUMER STATED WHILED DRIVING, SHE COULD NO LONGER FEEL THE TENSION IN THE STEERING THAT DICTATES THE MOVEMENT OF THE WHEELS. UPDATED EVOQ 05/27/10

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