NHTSA Complaint #10292370 — 2002 CHRYSLER PT CRUISER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10292370
Vehicle	2002 CHRYSLER PT CRUISER
Component	ELECTRICAL SYSTEM
Date of Incident	August 28, 2002
Date Filed	November 16, 2009
Mileage	1,842 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

HAD PROBLEMS WITH MY 02 PT CRUISER NOT STARTING FOR 7 YEARS AND WENT ON LINE AND FOUND OTHERS WERE HAVING THE SAME PROBLEM. CALLED CHYRSLER AND TOLD THEM THEY WERE GOING TO FIX AND PAY FOR PROBLEM. SERVICE MANAGER SAID HE KNEW WHAT THE PROBLEMS WAS AND NOTICE CHRYSLER WAS PUTTING CHEAP PARTS ON THEIR VEHICLES. HE UPGRADED THE CABLES CONNECTING TO AND FROM THE BATTERY AND HAVE NOT HAD THIS PROBLEM SINCE. THE CABLES WERE UNDER VOLTED AND WEREN'T ABLE TO CHARGE THE BATTERY AND I GOT STRANDED SOMETIMES. CHRYSLER CALLED DEALER AND HAD THIS WORK DONE AT NO EXPENSE TO ME. IT'S NOT THE BATTERY, ALTERNATOR OR THE OTHER CONNECTION I CAN'T REMEMBER. IT HAS BEEN 3 MONTHS AND I HAVEN'T HAD ANY PROBLEMS SINCE. PLEASE LET YOUR SERVICE MANAGER KNOW THAT IT IS THE LOW VOLTAGE BATTERY CABLES TO THESE AREAS. HAVING PROBLEMS STARTING, HESITATION STARTING OR WOULDN'T START AT ALL HAPPEN AFTER NOT DRIVING THE CAR SOMETIMES FOR 2 DAYS JUST AFTER BRINGING IT BACK TO THE DEALER. *TR

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