NHTSA Complaint #10276389 — 2008 MONACO COACH CAYMAN

2008 MONACO CAYMAN XL MOTORHOME....FRONT AIR SUSPENSION SYSTEM FAILED RESULTING IN THE VIOLENT BOUNCING AND BANGING OF THE BUS. WAS EXTREMELY HARD TO CONTROL THE VIOLENT BOUNCING AND BEATING INSIDE THE BUS. THREE PASSENGERS IN THE BUS HAD VARIOUS BACK RELATED AILMENTS FROM THE VIOLENT CONDITIONS INSIDE THE BUS. I WAS NEVER WARNED OF THIS TYPE OF SUSPENSION FAILURE LEADING TO THE VIOLENT CONDITION AND INABILITY TO CONTROL THE BUS. WE WERE VERY LUCKY NOT TO HAVE BEEN INVOLVED IN A CRASH. A RIDE HEIGHT SENSOR ROD SEPARATED FROM THE FRAME OF THE BUS AND ALLOWED THE FRONT AIR SUSPENSION TO FAIL. IT IS HELD IN PLACE BY A QUARTER INCH BOLT WHICH APPARENTLY CAME LOOSE AND FELL OFF THE SENSOR ARM. THIS BUS WAS PURCHASED NEW IN DECEMBER OF 2008 AND HAS 3,000 MILES ON IT. HARDLY ENOUGH WEAR TO UNDERSTAND HOW THIS SITUATION HAPPENED. I THINK PEOPLE NEED TO BE MADE AWARE OF HOW DANGEROUS THIS SITUATION MAY BE, AND WARNED NOT TO ATTEMPT DRIVING THIS VEHICLE UPON SUCH A FAILURE. OUR FAILURE HAPPENED WHILE TRAVELING, AND WAS EXTREMELY DANGEROUS, AS WE WERE TRANSPORTING AN ELDERLY MAN HOME AFTER BACK SURGERY. HIS CONDITION WORSENED AFTER BEING BEATEN AROUND IN THIS VIOLENT INCIDENT. THERE WAS NEVER ANY INDICATION THAT THE AIR RIDE SUSPENSION FAILED, AS THE AIR PRESSURE GAUGES INSIDE THE DRIVING COMPARTMENT STAYED AT THE PROPER LEVEL. *TR