NHTSA Complaint #10275235 — 2003 FLEETWOOD SOUTHWIND

TL*THE CONTACT OWNS A 2003 FLEETWOOD SOUTHWIND RV. ON MAY 15, 2007, THE VEHICLE WAS REPAIRED ACCORDING TO A RECALL FOR THE DOMETIC REFRIGERATOR. RECENTLY, WHEN THE CONTACT OPENED THE REFRIGERATOR, HE NOTICED THAT IT FAILED AND WAS WARM INSIDE. HE WENT TO SERVICE THE UNIT LOCATED OUTSIDE OF THE VEHICLE AND NOTICED A YELLOW SUBSTANCE INSIDE THE SERVICE DEPARTMENT OF THE VEHICLE. HE ALSO SMELLED AMMONIA. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE LINES FAILED THAT WERE CONNECTED TO THE UNIT, WHICH CAUSED AMMONIA TO LEAK OUT. THE REFRIGERATOR WAS REPLACED AT THE COST OF $1,914.35. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE MADE BECAUSE THE WARRANTY WAS EXPIRED. THE NHTSA CAMPAIGN ID NUMBER AND REFRIGERATOR INFORMATION WERE UNKNOWN. THE FAILURE MILEAGE WAS 50,800 AND CURRENT MILEAGE WAS 56,373. UPDATED 08/04/09. *LJ THE CONSUMER STATED THE REFRIGERATOR LEAKED AMMONIA. UPDATED 08/06/09.*JB