NHTSA Complaint #10269711 — 2003 SAAB 9-3 SUSPENSION:FRONT

Complaint Details

ODI Number	10269711
Vehicle	2003 SAAB 9-3
Component	SUSPENSION:FRONT
Date of Incident	May 14, 2009
Date Filed	May 22, 2009
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ON MAY 14 I WENT OUT TO MY CAR AND NOTICED THAT THE FRONT LEFT OF MY CAR WAS LEANING TOWARDS THE GROUND. AFTER MY HUSBAND TOOK OFF THE TIRE, THE SPRING TO MY CAR JUST FELL OFF. THE CAR WAS TOWED TO THE DEALERSHIP WHERE I WAS ADVISE THAT THIS IS AN GOING ISSUE WITH SAAB. WHEN I CONTACTED SAAB USA THEY STATED THAT THIS WAS NOT A PROBLEM AND THAT THEY WOULD NOT HELP ME PAY TO HAVE A NEW SPRING ON MY CAR. THE GENTLEMEN WHO TOWED MY CAR ALSO ADVISE ME THAT THIS WAS HIS 5TH SAAB HE TOWED THIS MONTH WITH THE SAME PROBLEM THAT I HAVE - BROKEN SPRING. *TR

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