NHTSA Complaint #10266067 — 2004 FORD FREESTAR VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10266067
Vehicle	2004 FORD FREESTAR
Component	VEHICLE SPEED CONTROL
Date of Incident	April 4, 2009
Date Filed	April 20, 2009
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE IDLE SPEED INCREASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. SUDDENLY, THE VEHICLE STALLED. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. IN ADDITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY WHEN SHIFTED INTO REVERSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT WATER WAS LEAKING FROM THE FRONT WINDSHIELD, WHICH DAMAGED THE COMPUTERIZED SYSTEM. THE VEHICLE WAS REPAIRED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT MECHANIC FOR IDENTICAL FAILURES. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

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