NHTSA Complaint #10261518 — 2003 NISSAN ALTIMA

TL*THE CONTACT OWNS A 2003 NISSAN ALTIMA. IN 2006, THE CONTACT NOTICED THAT THE HEATING SYSTEM WAS NOT HEATING PROPERLY. SHE TOOK THE VEHICLE TO THE DEALER AND THEY CLEANED THE AIR POCKETS. PREVIOUSLY IN 2003, THE VEHICLE WAS SERVICED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V084000 (ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE). IN 2007, AT 77,000 MILES, THE CATALYTIC CONVERTER WAS REPLACED. IN ADDITION, THE CONTACT NOTICED THAT THE ENGINE WARNING INDICATOR WAS ILLUMINATED SO SHE TOOK THE VEHICLE TO THE DEALER. THE DIAGNOSIS FOUND THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED A SECOND TIME. THE HEAD GASKET ALSO FAILED. SHE CALLED THE MANUFACTURER AND REQUESTED THAT THEY PAY FOR THE CATALYTIC REPAIR BECAUSE THE FAILURES OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR, ALTHOUGH THEY MAY CONSIDER PAYING FOR THE HEAD GASKET. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 94,000.