NHTSA Complaint #10260667 — 2000 MERCURY SABLE SUSPENSION:FRONT

Complaint Details

ODI Number	10260667
Vehicle	2000 MERCURY SABLE
Component	SUSPENSION:FRONT
Date of Incident	February 24, 2009
Date Filed	March 4, 2009
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. HE PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT COIL SPRINGS FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND BOTH FRONT COIL SPRINGS WERE REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION;FRONT SPRINGS, COIL SPRINGS), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE AND CURRENT MILEAGES WERE 103,000.

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