NHTSA Complaint #10246325 — 2000 MERCURY COUGAR

TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS A MODERATE LOSS OF POWER IN THE VEHICLE AND A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ALTERNATOR BATTERY CABLE. THE VEHICLE WAS REPAIRED. RECENTLY,THE CONTACT OBSERVED AN EXCESSIVELY HIGH TEMPERATURE READING FROM THE VOLTAGE OF THE ALTERNATOR. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE IDENTICAL FAILURES. THERE WERE NO RESOLUTIONS. THE CONTACT EXPERIENCED FAILURES IDENTICAL TO THE ONES MENTIONED IN NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 68,000.