NHTSA Complaint #10245271 — 2002 FORD FOCUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10245271
Vehicle	2002 FORD FOCUS
Component	SUSPENSION:FRONT
Date of Incident	May 12, 2008
Date Filed	October 13, 2008
Mileage	69,390 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

FORD FOCUS 2002 ZX3 HAD TO HAVE THE COIL/SPRING ASSEMBLY REPLACED DUE TO THE SPRING RESTING ON THE FRONT RIGHT TIRE. FROM ALL THE RESEARCH THAT I HAVE DONE ON THE WEB, THIS IS A SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED BY THE NHTSA. I FOUND THE INFORMATION FOR THE 2000 FORD FOCUS ON THE FOLLOWING WEBSITE JUST TO REFERENCE HOW MANY PROBLEMS THERE ARE WITH THESE COIL/SPRING ASSEMBLIES. BEFORE FORD HAS ANY OTHER PROBLEMS WITH DEATHS OCCURRING WITH FAULTY PROBLEMS, I WOULD LIKE TO HAVE IT INVESTIGATED. AND TO MY DISSATISFACTION FORD DID NOT SEND ANY WARNING OUT NOR CONTACT ME VIA THEIR CUSTOMER SATISFACTION PROGRAM THAT WAS OFFERED TO THE DEALERSHIPS. FURTHERMORE, I DID NOT EVEN KNOW THAT I HAD TO TAKE IT TO A DEALERSHIP. *TR

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