NHTSA Complaint #10244944 — 2000 LINCOLN LS

MY 2000 LINCOLN LS HAD A SAFETY RECALL REGARDING THE LOWER CONTROL ARM AND BALL JOINT ASSEMBLY IN 12/2000. MY VEHICLE WAS INSPECTED BY THE DEALER AT THAT TIME BUT NO REPAIR OR REPLACEMENT WAS DONE. IN 2004, I HAD THE VEHICLE REPAIRED FOR A SIMILAR ISSUE WITH THE SUSPENSION AND STEERING BUT THE DEALER DID NOT NOTIFY ME OF ANY RECALLS THAT COULD HAVE AFFECTED THE SUSPENSION. YESTERDAY, 10/08/2008, I BECAME AWARE OF THE RECALL FROM A RETAIL STORE AFTER TRYING TO GET MY CAR TO ALIGN PROPERLY, AFTER SEVERAL FAILED ATTEMPTS. I CONTACTED FORD CUSTOMER SERVICE AT (800) 392-3673 TO VERIFY IF THERE WAS A RECALL ON MY VEHICLE, IN WHICH THEY NOTIFIED ME THAT SOUTH POINTE LINCOLN MERCURY INC AT 945 MOTOR CITY DRIVE, COLORADO SPRINGS, CO 80905, INSPECTED THE VEHICLE IN 12/4/2000 BUT DID NOT REPAIR OR REPLACE ANY PARTS ON THE VEHICLE. I NOW HAVE AN UNSAFE VEHICLE THAT WANDERS ON THE ROAD WITH THE POTENTIAL OF MY ENTIRE FRONT SUSPENSION ASSEMBLY FALLING OFF IF I DRIVE THE CAR. *TR