NHTSA Complaint #10243572 — 2005 FORD E-SERIES

THE VAN WOULD START LOSING POWER ON THE HIGHWAY, WHERE EVEN IF THE ACCELERATOR IS PUSHED DOWN, THE VAN CONTINUES TO LOSE SPEED. THE VAN EVENTUALLY REACHES A SPEED OF 0 MPH AND AT WHICH POINT THE ENGINE STALLS. AFTER WAITING 20 MINUTES ON THE SIDE OF THE HIGHWAY, TURNING THE ENGINE OFF FOR 20 MINUTES THEN STARTING IT SEEMS TO TEMPORARILY GET IT GOING, BUT ONLY FOR ANOTHER 30 MINUTES. SINCE THE FIRST TIME IT HAPPENED, IT WOULD REOCCUR ALMOST EVERY OTHER DAY. THIS IS VERY DANGEROUS DURING THE MORNING RUSH HOUR WHEN DRIVING ON THE NUMBER 2 LANE BECAUSE THE SPEED DECREASES AS IF THE ACCELERATOR IS NOT PUSHED. BECAUSE OF THIS DRAMATIC LOSS OF SPEED, VEHICLES BEHIND MY VAN EITHER BRAKE OR CHANGE LANES FAST. IT IS VERY DIFFICULT TO GO FROM THE NUMBER 2 LANE TO THE NUMBER 4 LANE WHILE LOSING SPEED. THE VAN WAS BROUGHT TO THE ORIGINAL DEALERSHIP BECAUSE IT WAS STILL UNDER THE 5 YEAR/100,000 MILE POWERTRAIN WARRANTY. THEY SAID THEY REPLACED THE FUEL PUMP AND CHARGED MY FOR IT. THE NEXT WEEK, IT FAILED AGAIN. THE DEALERSHIP TOOK A WEEK TO FIGURE OUT WHAT WAS WRONG AND SAID NOW THAT ITS THE EGR VALVE AND THAT AN ENGINE FLUSH IS NEEDED BUT THE WARRANTY DOES NOT COVER IT AND IT IS AN EXTRA 900 DOLLARS TO FIX, TOTALING 1,000 DOLLARS FOR THAT ONE TIME. A WEEK AFTER THAT, THE SAME THING HAPPENED BUT THE ENGINE WOULD NOT START UP AGAIN EVEN AFTER GIVING IT SOME TIME. AFTER TEN DAYS IN THE SHOP, THE DEALERSHIP SAID THEY NEED TO REPLACE THE FUEL INJECTOR. *TR